Genesys Athletic Club & Club Automation Celebrate Two-Year Anniversary

  • By Mitch Granger
  • 01 Nov, 2016

"As Club Automation has grown, we've been privileged to partner with organizations like Genesys." ~ Jeff VanDixhorn, Partner, Club Automation

General Manager Jim Mongrain of Genesys Athletic Club finds streamlined operations through Club Automation
Bannockburn, Il-

Club Automation, the leader in cloud-based management solutions for health & wellness facilities, is proud to announce its two-year anniversary with the Genesys Athletic Club (GAC) . Located in Grand Blanc, MI, the GAC was ranked #83 in  Club Industry's  annual "Top 100 Health Clubs."

"As Club Automation has grown, we've been privileged to partner with organizations like Genesys," said Jeff VanDixhorn- Owner of Club Automation. "Organizations that have the same dedication to health & wellness, servicing their customers, and caring for their members aligns with the vision of our company. "   

Along with a robust membership base, the Genesys Athletic offers a dynamic 220,000 sq. ft. facility with: fitness, aquatics, golf, tennis, basketball, and aerobic & group exercise. GAC is owned by Ascension Health- the largest Catholic Ministry in the country which provides a direct line to the clinical aspects of  Ascension's medical system. 

"One of the things that really drove us to Club Automation was the interaction between our two staff's," said Jim Mongrain; General Manager of the Genesys Athletic Club. "It's really streamlined our operation immensely." 

In preparation for their two-year anniversary, Club Automation sat down with Genesys Athletic Club to better understand why they chose to partner with the software company. Below are chosen excerpts:

About Club Automation

Founded in 2007, Club Automation is a leader in online management solutions for consumer-based businesses, including health & athletic clubs and medically integrated wellness centers. Club Automation's complete web-based solution currently serves over 300 enterprise-grade facilities nationwide. For more information and product detail, you can visit Club Automation's website at www.clubautomation.com

Community

By Mitch Granger 12 Jan, 2017

      "I was looking for a partner, not a vendor, who could take us to the next level." ~Paul Pickens, GM, St. Bernards



Bannockburn, Il-

Club Automation, the leader in cloud-based management solutions for health & wellness facilities, is proud to announce its partnership with the St. Bernards Health & Wellness Center in Jonesboro, AR.  St. Bernards Health & Wellness, an affiliate of  St. Bernards Medical Center , is a 50,000 sq. foot facility equipped with fitness, cardiovascular and strength training equipment, as well as an aquatic center, a spa, and café.

After three months on Club Automation, General Manager of St. Bernards, Paul Pickens, shared his thoughts about his software experience. Below are chosen excerpts:


Ultimately, why did you choose to partner with Club Automation?

    The key word here is partner. I was looking for a partner, not a vendor, who could take us to the next level. I felt Club Automation had the experience from a club level and knew what clubs were needing and could respond.


      How was the transition process from your previous software to Club Automation?

        I was not part of the initial on-boarding with our previous software. I can tell you from others who were here during that time, they were very impressed with the work from CA, and the constant feedback with updates.


          What was your “go-live” experience like?

            It was very helpful to have your staff here for two days. They were extremely hands on, helping our entire staff with any question, and your staff came in with a knowledge of how we wanted things to work. Very supportive with ideas in helping us design our departments.


              Three months later…how has Club Automation improved your operation?

                From a membership standpoint it is great. The reduced time a member spends enrolling has been helpful. CA billing is saving us around 2-3 hrs. Members have real time notification on any drafts returned. CA has done a tremendous job with your support team. I hope you can maintain your level of customer service through the growth I know CA will experience in the years to come.  


                By Mitch Granger 02 Dec, 2016

                “It’s an honor to serve an organization like the Mount Auburn Club,” said owner of Club Automation- Jeff VanDixhorn. “Having had their own history of software development, it’s been rewarding to work with a group of people who understand the value in our system.”

                By Mitch Granger 01 Nov, 2016
                General Manager Jim Mongrain of Genesys Athletic Club finds streamlined operations through Club Automation
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