Connection Without Contact: Safely Re-Open Your Health Club

Club Automation

|

June 16, 2020

|

category

minute read

PUblished

June 16, 2020

The health club industry is built by close communities. As clubs begin their re-opening efforts, the connected nature of these communities will make the new reality of capacity limits difficult to accept. Let’s look at some simple ways you can encourage connection without contact and safely re-open your club. 

Providing a Safe and Memorable Experience for Your Members

The COVID-19 pandemic presents a unique member experience challenge. That is, to provide a safe and memorable visit for every customer. Human connection without contact may seem impossible or at least counterintuitive in the club industry, but we are eager to share some simple solutions to get you started. One of those newest solutions is Daxko On Demand, which enables clubs to provide a virtual class experience and drive member engagement.

Using the club’s personal brand, Daxko On Demand lets you provide your members with access to live and recorded classes they can join from anywhere with an internet connection. In a similar way, your club can benefit from a mobile app throughout the reopening process as well. With your own mobile app, members can register for fitness classes and programs, update their profiles, browse and purchase packages, pay their bills, and even receive push notification updates from your club.

A key requirement for providing a safe and memorable experience for your members is to have safe and effective engagement with your team members. GroupEx PRO (GXP) can fuel your club’s safe engagement with team members, especially in our new reality created by COVID-19. With a solution like GXP, your club can eliminate the need for in-person team meetings. Furthermore, GXP enables clubs to easily manage their scheduling online which allows for minimal contact and real-time program updates.

Ensuring a Safe and Efficient Experience for Your Facility

The foundation of a safe and memorable experience for your club community is the facility. Every person’s journey at your club is going to involve interacting with the facility at some level, including virtual options. A big piece of facility risk management during this time is capacity limits. Like the previously mentioned solutions, there is also a toolset for the facility. Our Capacity Counter solution was built for club leaders as a direct result of these new re-opening challenges.

Tied to the check-in tool, the Capacity Counter tracks members as they enter and exit the facility, and it provides your club with assurance to state capacity guidelines. With a public facing graphic for web and mobile, Capacity Counter isn't just for internal use! Clubs can communicate their capacity via their website, social media, email or SMS, allowing your members to view the capacity of your club from the comfort of their homes, instead of making an unnecessary trip out.

Not only that, our Facility Access tool empowers your club to effectively manage its facility. With Facility Access, you can use data analytics to track usage and make intentional strategic decisions around the facility. Facility Access also includes systems that allow members to access the facility or areas of the facility they are authorized to access. And, importantly, it can keep the unauthorized people out of your facility. We know that, as facilities begin to re-open, they are facing challenges with staff shortages or trying to limit the number of people in each space. Commonly used for 24-hour facilities, Facility Access allows you to manage access points with no staff present.

We know how difficult it is to navigate these uncharted waters. To learn more about how our tools can support you during this time, book a demo with our team.

New call-to-action

What’s a Rich Text element?

Thi sis a

Static and dynamic content editing

A rich text element can be used with static or dynamic content. For static content, just drop it into any page and begin editing. For dynamic content, add a rich text field to any collection and then connect a rich text element to that field in the settings panel. Voila!

dadasd

Static and dynamic content editing. A rich text element can be used with static or dynamic content. For static content, just drop it into any page and begin editing. For dynamic content, add a rich text field to any collection and then connect a rich text element to that field in the settings panel. Voila!

Static and dynamic content editing

A rich text element can be used with static or dynamic content. For static content, just drop it into any page and begin editing. For dynamic content, add a rich text field to any collection and then connect a rich text element to that field in the settings panel. Voila!

ddddd

A rich text element can be used with static or dynamic content. For static content, just drop it into any page and begin editing. For dynamic content, add a rich text field to any collection and then connect a rich text element to that field in the settings panel. Voila!

dsadadasdas

A rich text element can be used with static or dynamic content. For static content, just drop it into any page and begin editing. For dynamic content, add a rich text field to any collection and then connect a rich text element to that field in the settings panel. Voila!

A rich text element can be used with static or dynamic content. For static content, just drop it into any page and begin editing. For dynamic content, add a rich text field to any collection and then connect a rich text element to that field in the settings panel. Voila!

  • Just drop it into any page and begin editing. For dynamic content, add a rich text field to any collection
  • Any collection and then connect
  • This i any collection and then connect

Into any page and begin editing. For dynamic content, add a rich text field to any collection and then connect a rich text element to that field in the settings panel. Voila!

other articles

continued reading

Trends in the Club Fitness Industry

read article

Trends in the Club Fitness Industry

Here we give an overview of the club fitness landscape, then discuss how that background has informed major fitness industry trends that define our future.

Read Article

Losing Medical Fitness Memberships? Three Strategies to Boost Retention

read article

Losing Medical Fitness Memberships? Three Strategies to Boost Retention

We've compiled 3 tactics you can employ to keep members coming back to your medical fitness facility again and again. Read on.

Read Article

Building Your Medical Fitness Brand: Internal Branding

read article

Building Your Medical Fitness Brand: Internal Branding

In Part 1, we looked at how you can build your medical fitness brand externally. Here we talk about how you can use that story for internal branding. Read on.

Read Article

Building Your Medical Fitness Center Brand: External Branding

read article

Building Your Medical Fitness Center Brand: External Branding

We've broken down the best ways for your medical fitness center to build an external brand for your customers and an internal brand for your employees. Read on.

Read Article

Problems a Conversational AI Assistant Can Solve At Your Club

read article

Problems a Conversational AI Assistant Can Solve At Your Club

Read on for three ways clubs are using AI assistants, to improve engagement and grow revenue.

Read Article

Growing Your Medical Fitness Center

read article

Growing Your Medical Fitness Center

We've compiled 3 ways to kickstart new offerings at your medical fitness facility. Read on to learn how you can grow your community.

Read Article

Get Competitive, Drive Club Membership Sales

read article

Get Competitive, Drive Club Membership Sales

We’ve compiled the best ways to position your club against competing clubs in sales conversations and marketing materials. Read on.

Read Article

Ready to outrival
the best?

Schedule a consultation and unlock your full potential.

Get a Demo
Get a Demo