Bringing in new members isn’t always as simple as “build it and they will come.” Cost hesitations, decision fatigue, and timing can all be barriers to signing up.

That’s where Promo Codes come in. Now available in Club Automation, Promo Codes give you the power to run strategic promotions, remove obstacles, and track what works — all in one place.

Whether you’re looking to fill classes, boost conversions, or reward loyal members, Promo Codes are a simple, effective tool to drive revenue growth — without cutting into your bottom line.

Why Promo Codes Work

Promo Codes aren’t just a marketing gimmick — they’re a proven strategy to boost member acquisition and retention. By addressing common barriers like cost hesitation and lack of urgency, they help guide prospects from interest to action. When used thoughtfully, promo codes can enhance your club’s value proposition without undercutting your pricing structure. Plus, with built-in tracking, you gain powerful insights into what motivates your audience — so you can promote smarter, not harder.

Reduce Friction at Checkout

That last-minute hesitation? It’s real. A well-placed promo code — like “First Month Free” or “No Enrollment Fee” — removes cost barriers and helps prospects commit. These small nudges can mean the difference between someone completing their purchase or leaving without signing up.

Increase Revenue Without Sacrificing Margins

Discounting doesn’t mean devaluing your memberships. When used strategically, promo codes help drive higher lifetime value by encouraging long-term commitments. Instead of competing on price alone, you can offer promotions that focus on building relationships, driving loyalty, and increasing retention.

See What’s Working (And What’s Not)

No more guessing. With Promo Code Reporting, you can track redemptions in real time and refine your offers based on actual data. Understanding which promotions drive the most conversions helps you double down on what works and phase out what doesn’t.

How to Use Promo Codes in Your Club

A well-designed promo strategy can drive sign-ups, reduce churn, and create a sense of exclusivity. Here are some of the best ways to use Promo Codes in your gym or club:

  • Convert More Prospects: Use offers like “No Enrollment Fee” or “First Month Free” to remove signup hesitations and encourage trial.
  • Drive Urgency: Limited-time deals like “$25 Off – This Week Only” create FOMO (fear of missing out) and push people to act.
  • Win Back Cancellations: A well-placed promo (think: “Come Back & Save”) can re-engage lapsed members and lower churn.
  • Launch Seasonal Promotions: Align your marketing efforts with peak signup trends, like New Year’s, Summer Specials, or Back-to-School offers.
  • Encourage Upgrades: Offer a discount on premium membership tiers to boost revenue from existing members.
  • Reward Loyal Members with Evergreen Discounts: Offer year-round promo codes for:
      • Veterans & Military – “Veteran10” for 10% off
      • First Responders – “HeroDiscount” for $50 off enrollment
      • Corporate Partners – “WellnessPerks” for exclusive rates

How to Set Up a Promo Code

Setting up a Promo Code takes just a few minutes. Here’s how:

Step 1: Enable Promo Codes

Don’t see Promo Codes as an option in your Club Automation navigation?
Activate Promo Codes with one request through
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Step 2: Create Your First Offer

The Problem: You’re running promotions manually, offering verbal discounts, or tracking them outside your system.

The Fix: Set up an automated, trackable Promo Code in just a few clicks.

Go to Tools > Promo Codes in Club Automation.

Click Add a Promo Code.

Select which memberships the promo applies to—specific tiers, new members only, or everyone.

Set the discount type (flat amount, percentage, free enrollment, etc.).

Choose the expiration date (if applicable).

Click Save & Activate.

Step 3: Share and Track Performance

The Problem: You don’t know which promotions bring in members, or you’re struggling to measure success.
The Fix: Built-in reporting helps you track redemptions and measure ROI instantly.

  • Distribute your promo code in email campaigns, on social media, and on your website
  • Promote it at your front desk – Make sure in-person staff know about your active promos.
  • Track results by clicking the Redemptions column in the Promo Code report.
  • Compare different promo codes to see which offers drive the most conversions.

Pro Tip: Adjust your promo strategy based on what the data tells you — if an offer isn’t working, tweak the message, discount amount, or urgency factor.

Why Experimentation is Key

Every audience is different — what works for one club might not work for another. Testing different types of promotions helps you refine your approach and maximize results.

Test & Learn:

  • Start with a No Enrollment Fee offer for 14 days.
  • Try a Percentage Discount vs. a Flat Discount to see which performs better.
  • Offer Member Referral Discounts for a month and track engagement.

Best Practice: Review your Promo Code performance every 30 days. If redemptions are low, adjust the offer or try a new campaign!

Ready to boost your membership?

Enable Promo Codes today and start running promotions that drive real results. Read the full setup guide