

Club Automation FAQs: Software, payments, digital marketing & more
Your guide to the most common questions about Club Automation’s all-in-one gym management platform.
General overview
Club Automation is an all-in-one, cloud-based gym management software built for mid-size and multi-location fitness clubs. It centralizes member management, scheduling, billing, mobile access, reporting, and engagement into one powerful platform.
Yes. You can securely access the platform from any device with a browser—no servers or manual installations required.
It’s ideal for single or multi-location fitness and wellness clubs, racquet clubs, and multipurpose facilities seeking an integrated operational solution.
Membership & scheduling
Core features include:
- Member and staff management
- Class, court, and event scheduling
- Recurring billing and point-of-sale (POS)
- Custom reporting and dashboards
- Branded mobile app and online member portal
Yes. Members can check in, register for classes, pay bills and update payment information, view or email check-in history and invoices, and manage their profiles from a fully branded mobile experience.
Absolutely. Club Automation supports multi-location scheduling, consolidated reporting, manage member reciprocity and permissions-based staff access.
Payments & billing
It’s a built-in, PCI Level 1 compliant payment processor that supports credit cards, ACH, and contactless transactions. Features include automated billing, Revenue Recovery Services, SmartDate retry logic, and real-time reporting.
Flex Fees let you add a small, transparent fee on member transactions. This can help cover processing costs or fund reinvestment in your club.
Club Automation is optimized for its integrated processor to ensure seamless automation and data flow. External processors are not typically supported.
We make onboarding seamless with a dedicated implementation team that guides you every step of the way. From data migration and system configuration to staff training and go-live support, we help ensure a smooth, confident transition.
Club Automation provides expert-led training and documentation tailored to your operations. And our U.S.-based support team is available 24/7/365, so your staff always has access to help when it matters most. Many clubs come to us after experiencing slow or limited support with other platforms—and we’re proud to deliver a higher standard of service.
Marketing & growth
Daxko Engage Pro is a CRM and automation tool built for gyms and health clubs. It helps you capture leads, automate email/text follow-ups, track conversions, and boost new member acquisition.
Engage Pro is an optional add-on but integrates directly for a seamless lead-to-member journey.
Through Daxko Digital Marketing Services, you can access:
- SEO and paid advertising
- Fitness club-specific web design
- Blog strategy and content
- Review and reputation management
Pricing & contracts
Pricing varies by club size, number of locations, and feature needs. Contact our team for a custom quote.
Yes, most plans involve a 12-month or multi-year agreement depending on your solution and goals.
We don’t offer a free version or trial. However, we provide live demos and expert-led onboarding sessions.
Integrations & add-ons
Yes. Club Automation connects with QuickBooks Online and other systems via API. Engage Pro and Motionsoft are part of the Daxko ecosystem.
Yes. Engage Pro can also integrate with platforms like Motionsoft and CSI Spectrum, and select third-party tools via API.
Motionsoft is an enterprise-level gym management system under the Daxko umbrella, built for large, multi-site clubs. It offers advanced billing, AR tools, and operational workflows.
Get more answers, contact us or book a live demo to see how see how Club Automation can help grow your club and streamline operations.