In order to be the best you’ve got to bring the best. In the world of fitness that means bringing the best possible experience to every single person who interacts with your facility.
Club Automation makes it easier to provide exceptional member experiences that extend beyond the four walls of your facility. Here's how we can help along each step of the member journey.
Ready to go unrivaled? Let Club Automation help create an experience unlike any other along every step of the membership journey. Here’s how we do it.
Even before they sign on as members, you want to give prospects a taste of the unparalleled care and attention they’ll receive as members of your club. Put your best foot forward with an engaging and user-friendly website and digital marketing plan.
A multichannel communication center makes it easy to follow up via email or SMS message, so your prospects never have to lift a finger to find out more.
Did you know that 80% of sales happen between the 5th and 10th point of contact? When it comes to converting a prospect, persistence and patience are key.
An engagement assistant powered by the artificial intelligence tool, Conversica, effortlessly keep the lines of communication open and give prospects the positive experience of a personal conversation.
Empower members to do what they want, when they want. A mobile app and online member portal let members make payments, modify contact or billing information, and manage class and program registration directly from their phone, tablet, or computer.
A cloud-based facility access solution allows members to enter and leave your club as they please, a luxury that often results in more sign-ups. Texts allow communication through a convenient channel that’s second nature to members. With a 98% open rate, texts are the easiest way for members to stay informed.
By this stage of the journey, members have come to expect unmatched experiences in every facet of your club. Here are just a few ways Club Automation caters to two of the values your members crave most.
Empower members to do what they want, when they want. No more waiting for someone to pick up the phone so they can pay a bill or sign up for a class. Our mobile app and online member portal give members the ability to make payments, modify contact or billing information, sign-up for classes or add to a waitlist, and register for programs directly from their phone, tablet, or computer. With targeted push notifications, members can learn about classes they might be interested in without doing the legwork to find a good match.LEARN MORE ABOUT MOBILE APP
Take your member experience to the next level by making it easier than ever for members to engage with your club. With our cloud-based facility access solution, members can enter and leave your club as they please, a luxury that often results in more membership sign-ups. With text messaging, you can communicate with members via a channel that’s not only convenient, but second nature to them. Automatic SMS registration reminders keep class attendance rates high. With a 98% open rate, texts are the easiest way for members to stay informed about schedule changes or classes they may be interested in attending.LEARN MORE ABOUT FACILITY ACCESSLEARN MORE ABOUT SMS MESSAGING
We use marketing to inform how we feel about products and the businesses that sell them, and so do your members. If you want to connect with them online, your club campaigns need to cut through the noise.We’ve compiled six questions to guide your campaign planning and help you connect with your audience.
Read how Christian Dyer of Crunch Fitness continues to drive more leads and retain more members across 46 locations, and the overall impact to all 400+ Crunch locations.
Exercising more is one of the most common New Year’s resolutions, so your club may see an influx of new members inJanuary. While they may start their membership with every intention of staying, not every member will stick around all year.
In this two-part episode, Nick and Daron interview Robert Brewster and Trent Bogh and discuss discuss how to keep your team motivated and producing at a high level.
If someone Googles “health clubs near me,” would they find your website? How about your social media? Your leads are not walking through your doors to find more information about your club – they are researching you online.
We had the chance to talk with Club Automation’s very own Angela Masters, Senior Director, Full-Service Billing, and Sarah Blomberg, Senior Account Manager, Full-Service Billing, all about our Full-Service Billing offering.