In order to be the best you’ve got to bring the best. In the world of fitness that means bringing the best possible experience to every single person who interacts with your facility.
Club Automation makes it easier to provide exceptional member experiences that extend beyond the four walls of your facility. Here's how we can help along each step of the member journey.
Ready to go unrivaled? Let Club Automation help create an experience unlike any other along every step of the membership journey. Here’s how we do it.
Even before they sign on as members, you want to give prospects a taste of the unparalleled care and attention they’ll receive as members of your club. Put your best foot forward with an engaging and user-friendly website and digital marketing plan.
A multichannel communication center makes it easy to follow up via email or SMS message, so your prospects never have to lift a finger to find out more.
Did you know that 80% of sales happen between the 5th and 10th point of contact? When it comes to converting a prospect, persistence and patience are key.
An engagement assistant powered by the artificial intelligence tool, Conversica, effortlessly keep the lines of communication open and give prospects the positive experience of a personal conversation.
Empower members to do what they want, when they want. A mobile app and online member portal let members make payments, modify contact or billing information, and manage class and program registration directly from their phone, tablet, or computer.
A cloud-based facility access solution allows members to enter and leave your club as they please, a luxury that often results in more sign-ups. Texts allow communication through a convenient channel that’s second nature to members. With a 98% open rate, texts are the easiest way for members to stay informed.
By this stage of the journey, members have come to expect unmatched experiences in every facet of your club. Here are just a few ways Club Automation caters to two of the values your members crave most.
Empower members to do what they want, when they want. No more waiting for someone to pick up the phone so they can pay a bill or sign up for a class. Our mobile app and online member portal give members the ability to make payments, modify contact or billing information, sign-up for classes or add to a waitlist, and register for programs directly from their phone, tablet, or computer. With targeted push notifications, members can learn about classes they might be interested in without doing the legwork to find a good match.LEARN MORE ABOUT MOBILE APP
Take your member experience to the next level by making it easier than ever for members to engage with your club. With our cloud-based facility access solution, members can enter and leave your club as they please, a luxury that often results in more membership sign-ups. With text messaging, you can communicate with members via a channel that’s not only convenient, but second nature to them. Automatic SMS registration reminders keep class attendance rates high. With a 98% open rate, texts are the easiest way for members to stay informed about schedule changes or classes they may be interested in attending.LEARN MORE ABOUT FACILITY ACCESSLEARN MORE ABOUT SMS MESSAGING
Fitness clubs rely heavily on securing new memberships to stay successful. An effective sales script can help clubs increase membership sales and stay on top.
Utilizing several communication channels is crucial to keeping health club members of all ages and backgrounds engaged. Read on for our guide on the best channels to use and when to use them.